Deeply dissatisfied.
Hello: I’m sending you this message to express my disappointment in the two custom-made picture frames I received today which made up my order.
First of all I indicated in the note section for each frame that I wanted to be able to either hang my frame on the wall or simply place it standing up on a table and asked that a back for these purposes be included with each frame. I did not receive anything close to what I requested, in fact nothing close. As a result I now have two frames in my possession with no back for either which will allow or permit me to stand my frame or frames up on a table or a mantle.
Secondly, the two Styrofoam or foam backs which accompanied each frame is not near thick enough to be flush with the top, sides or bottom parts of either frame. As a result it looks as though I will have to insert something to fill in the space to enable to foam back to come flush with the frame itself.
Lastly it looks as though I received some hardware to be able to hang the frame on a wall but no picture wire accompanied the hardware for this particular purpose.
Deeply dissatisfied.
Roger, | THANK YOU!
Just a brief note to let you know I sold two of the large Face-mount pieces. Both have been installed for the clients - and they are very happy.
In the interim, I hope you and all of the folks at Canada on Canvas have a great holiday season.
Mounsef, |
Every print I’ve ever ordered has been exceptional! All the way from the colour quality, canvas quality and the finishing touches to make the pieces ready to hang! Service is fast and the pieces arrive well packaged and protected! Amazing, thank you.
Sherry C., | It looks GREAT!
I just wanted to drop a quick note regarding my order. Aside from the postal service being slow (3 days), I would like to express my satisfaction in dealing with your company. I just received my picture yesterday and it looks GREAT!
Thanks again
Marnie, |
