my frustration
I just wanted to express my frustration with my order and service from last month. I ordered floating frames because I had some canvases I wanted to put between two pieces of glass to display and my online research showed that's what they were called. When my order arrived I was surprised to find that floating frames means something else on this website and of course I couldn't return them. So I was out $300. I also didn't receive all of the pieces to hang the other regular frames I had ordered and when I called, the woman on the phone didn't believe me at first and then never sent the supplies she promised. I bought them at Loews last week. I've worked with several online frame shops the last few years but this has been the worst experience.
Melinda, | I love them...
Just wanted to let you know that I received my pictures today. I love them. Thank you so much. I will certainly recommend you to my friends and family.
Karan, Boissevain | THANKS!
I ordered two enlargements from CanadaOnCanvas for a special showing I was having. When they arrived I noticed that one had a small scratch on it. When I contacted them about the problem, they not only agreed to reprint it for me, but sent it to me by FedEx at their cost so that I would get it in time for the show. That\'s what I call customer service! Thank you CanadaOnCanvas.
Tom Jenks, Owen Sound | THANKS!
Thank you KeenART for the great service provided by your team. It was my first contact with your Company and I am happy to work with you in the future. This is a real feedback from a new customer so I am glad to see that we have high quality services here in BC. Impressed by the print quality, good packaging and fast shipping, professional website. Keep doing it like these and the customers will always come back to you. Best regards, Adrian, Vancouver
Adrian, |
