I ordered a floating frame the end of March and it was not shipped until May 5th. It arrived last Monday and it does not have any of the hardware to attach the canvas to the frame. Should that have been included with the frame? And if so, could it be sent to me now?
KeenART: Yes, we have shipped the missing items.
Reta R., | I'm blown away
I just received my Resin Coating On Canvas - and I'm blown away at how good it looks! The quality really exceeded my expectations.
Thank you so much.
Sincerely,
Jacki, Toronto |
Waiting for Fed-EX (anxiously)
So far I am very impressed, 48 hours from upload to shipping! Can't wait to see the canvas (cloth is the Traditional 2nd anniversary gift).
I am sure this will be great!
John B., Cottonwood, AZ | Edge Options
I just wanted to let yo know I was very impressed with the canvas and treatment on my two pieces. Also impressed with the finishing around the mount. The only thing I was a little disappointed in was the wrap…I went with the recommended pixel wrap, but this ended up looking like tiny pinstripes around the sides-almost like a barcode in places. It is unlike any canvas wrap finish I have seen from other suppliers. I will need to rethink the borders before do more.
You have a great product though.
Nanaa, Montreal |
