Not Happy
Shipment sent to the wrong address. The right address was specified when ordering (otherwise credit card would not have been approved), but shipment was sent to an old address they had on file.
Eric F., |
Thank you so much for the quick service. I am very pleased with my final product - shipping and delivery.
Kiran, |
Thank you so much for the exceptional service we received regarding our recent order. I do not often send a thank-you letter to an online service provider, but our experience with KeenART Media truly deserves recognition.
Your willingness to gel embellish our print without requiring a series of paperwork was a breath of fresh air. The final product was stunning and looks great on our wall (see attachments). This being our first venture with KeenART Media, we were eager to know the outcome before committing to a custom frame. The result looks great.
Your team's professionalism and efficiency in addressing our concerns about the missing gel embellishment were terrific. Your swift action to correct the oversight showed your commitment to customer satisfaction and quality. My family and I appreciate how KeenART Media operated with high integrity and a solid commitment to delivering exceptional service.
It is clear that KeenART Media values its customers and takes pride in its quality. We are grateful for your excellent service and support and are excited to continue our relationship with your company.
Ebi, |
The frame arrived in great shape. Excellent packing! It met/exceeded expectations and I appreciate all the hardware included. Made my part of the framing job easy! You folks are pros, thank you!
Ruth Kepron, |
