Happy Cx
First I wanted to thank you for all your advice, effort and time. I really appreciate it all.
2nd: THANK YOU for the quick turnaround time.
Majojo, | Thx for 25% Artist's discount
I wanted to thank Diana for her help in leading me through the characteristics of the frames and the ordering process yesterday. I was very happy to be offered a 25% Artist's discount.
Jeff, | Deeply dissatisfied.
Hello: I’m sending you this message to express my disappointment in the two custom-made picture frames I received today which made up my order.
First of all I indicated in the note section for each frame that I wanted to be able to either hang my frame on the wall or simply place it standing up on a table and asked that a back for these purposes be included with each frame. I did not receive anything close to what I requested, in fact nothing close. As a result I now have two frames in my possession with no back for either which will allow or permit me to stand my frame or frames up on a table or a mantle.
Secondly, the two Styrofoam or foam backs which accompanied each frame is not near thick enough to be flush with the top, sides or bottom parts of either frame. As a result it looks as though I will have to insert something to fill in the space to enable to foam back to come flush with the frame itself.
Lastly it looks as though I received some hardware to be able to hang the frame on a wall but no picture wire accompanied the hardware for this particular purpose.
Deeply dissatisfied.
Roger, | Would definitely recommend!
Would definitely recommend! Frames arrived before they were scheduled and looked awesome, they were very high quality and fit perfectly. Staff were very friendly, helpful and knowledgable. Frames were packed beautifully! Will be ordering again!
Christine, Banff, Ab |
