I ordered two frames, they arrived quickly and very well packaged, they were both exactly the correct size. rnOne was exactly as shown on the website, sadly the other was nothing like the website photo at all - instead of a soft white rustic, it arrived as dark grey underneath, covered in a thin layer of white, giving it an almost stripey appearance. I at first thought (as did the supplier) that it was a mistake and a different frame has been made up. the supplier was very pleasant to deal with but due to a misunderstanding I was required to pay the $15 postage to return the frame to them, which they worked on to give it a more white appearance and returned to me. So instead of $126, the frame ended up costing me $141 and although it is better, it is still not like the one shown on the website. After sending an email photo of the work they had done on the frame, the company did not follow up with me after delivery. I would not order custom picture frames online again.
Sally D., Maple Ridge | very impressed
I just wanted to say that I was very impressed with how fast you printed and shipped my last order. Just wanted to send some kudos your way.
Thank you for the excellent service.
Jamsheed, | my sunset picture
Thank you for a great job on my sunset picture canvas! Great job on the touch up too! Will send you more of my business!
Lala Abaas, |
Ordered 3 block mounted photos. Arrived exactly as expected. My questions were answered quickly and accurately. Highly recommend!
Cindy S, |
