Not Happy
I have used Canada on Canvas as my primary site for almost all of my enlargements over a number of years. Always good quality quick service. I am however disappointed in my last experience. I had inquired after 3 weeks (on a Friday morning) if my order was on the way. It wasn\'t but was assured it would be ready and sent by Monday, it wasn\'t and finally shipped on Wednesday evening. I have now waited 6 days for the delivery and had to track down the package myself to find that it would still be some time, I am assuming because I live in a rural area. It has been 29 days since I sent in the order. I understand that Covid has affected many business and expected some hiccups but must admit I am very disappointed.
Nelson L., | Many thanks!!
Hi There,
Just wanted to let you know my "Moose" just arrived, and I am absolutely thrilled with the way it looks! You do great work, and I'll be sure to call on you again for any project of this type.
Many thanks!!
Cheers,
Wayne, Toronto | customer service was superb
I just received a Gallery Wrap, the order was placed on 2/6/2012 and was delivered yesterday, 2/10/2012. I had scanned in a 41 year old 4x5 wedding photograph, to replace a faded 41 year old canvas print on our wall for Valentines day. My wife was overjoyed when she saw the Gallery Wrap. I am more than happy with the quality of the product. I had concerns about a 600 dpi scan from such a small print making a quality 16x20 but your representative was correct when she told me this would work. Your customer service was superb, turn-around and shipping fantastic, and faster than I expected. Please pass our comments on to your entire staff and feel free to use them as testimonial. Thanks!
Bill and Nancy Dewey, Marysville | Handmade Oil Painting
Our family wanted to let you know that your artists did a wonderful job on the painting of our late, dearly departed dachshund "Kappy". He was a very loved member of our family and the likeness you painted of him was very realistic. Thank you again. The painting will be a treasured memory for years to come.
The S&S Family, |
