Not happy
I am not happy with your service. On April 17. I was miss-leaded by your information to assume that the regular delivery time was 5 days, and I gave 20% extra $ to have my frame in 2 days. When I tracked the package, the expected delivery day was April 29. I missed my deadlines because of that. I expect to get my 33$ for \'speedy delivery\' back.
You may be loosing big orders from me. This was a test order. Also, the marked weight on the parcel was 2x more than reality (hence the larger amount for delivery then promised by your Web-page?) Very negative experience.
KEENART NOTE: please note rush order process is different than shipping method, you asked for free Ground shipping only, we are sorry you missed your deadline.
Jarmila K., Montreal | i'll be back.
just got my prints.
first time doing business with ya.
you folks are fantastic!
much thanks.
i'll be back.
Dan, Funcouver | Got it !
PS Got it and it looks GREAT – thank you!
Nanioon, | it looks fantastic!
We received our picture and it looks fantastic! Thank you so much and you will be highly recommended by us to all of our friends and colleges!
Pam, |
