I ordered a floating frame the end of March and it was not shipped until May 5th. It arrived last Monday and it does not have any of the hardware to attach the canvas to the frame. Should that have been included with the frame? And if so, could it be sent to me now?
KeenART: Yes, we have shipped the missing items.
Reta R., | a memorable Christmas present!
Had Toronto on canvas recreate a collage style that my parents had on their chalet walls from 15 years ago... Toronto on canvas replicated the look to \"t\". Thank you so much for what is bound to be a memorable Christmas present!
Sarah Claydon, Toronto | great service...
Thank you so much for such great service. Your frames always arrive surprisingly quickly and are beautifully made. Great customer service too, thanks!
Judy M., | look amazing!
Two canvas\\\'s purchased and they look amazing! Product quality is fantastic...way beyond our expectations. Only thing I would have to say was a negative is the fact that I qualified for free shipping and had chosen this but they were not delivered...we had to pick them up instead which was out of our way.
Lydia Hatch, Surrey |
