Good morning!
I wrote earlier in the week about an order and wondered what it’s estimated time of delivery might be. We received the parcel this morning! Thank you so much! I wasn’t expecting it until early next week.
We appreciate your help in getting it here so quickly.
Merry Christmas and Happy New Year to you and your team!
Nika, | customer service
Hi there, I just wanted to say how please I am with your customer service. Thank-you very much for creating such beautiful products.
Kristin C., Smithers |
Did not come with spacers :(
KeenART: Spacers are optional for shadowbox frames and can be purchased separately based on the depth required.
Lianne A., | Thank you but!
I received the four linen liners I ordered a few weeks ago. Thank you. They were just as I had asked for and shipped in a timely fashion. Only one issue - LL487 - White with Gold Lip - there was some damage to the frame (small nick in the white part as well as the gold) that was repaired. I was somewhat disappointed with that as I expected to see flawless work. This will show. I will not be sending it back but just wanted to let you know that professionalism is important. I can send a photo if you need to see it.
KeenART: We will send a replacemnt.
Judy S., |
