impressed
Thanks very much, everything is correct. I appreciate you applying the discount! I have been very impressed with the construction of the wood panels. It makes my artwork look very professional.
Nancy, | I only have good things to say
Thank you Vancouver on Canvas! It was my first time ordering a customized collage canvas, and I only have good things to say. Customer service was great, the quality of the product was great, and the turnaround time was great. Thank you again!
Janice, Vancouver, BC | Not happy
I am not happy with your service. On April 17. I was miss-leaded by your information to assume that the regular delivery time was 5 days, and I gave 20% extra $ to have my frame in 2 days. When I tracked the package, the expected delivery day was April 29. I missed my deadlines because of that. I expect to get my 33$ for \'speedy delivery\' back.
You may be loosing big orders from me. This was a test order. Also, the marked weight on the parcel was 2x more than reality (hence the larger amount for delivery then promised by your Web-page?) Very negative experience.
KEENART NOTE: please note rush order process is different than shipping method, you asked for free Ground shipping only, we are sorry you missed your deadline.
Jarmila K., Montreal | beautiful frames!
I have received my frames and they are beautiful !!!!
Many businesses only hear messages with complaints but I like to let businesses know when they do a great job !
Bezenkhan, |
